Administrative
Resolution No. (516) of 2022
Issuing
the Implementing Bylaw of Executive Council
Resolution
No. (6) of 2016 Regulating Passenger
Transport
by Cars in the Emirate of Dubai[1]
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The Director
General and Chairman of the Board of Executive Directors of the Roads and
Transport Authority,
After perusal of:
Cabinet Resolution No. (45) of
2016 Concerning Mandatory Standards in the United Arab Emirates;
Law No. (17) of 2005
Establishing the Roads and Transport Authority and its amendments;
Executive Council Resolution No.
(8) of 2006 Establishing the Agencies Affiliated to the Roads and Transport
Authority and Approving their Corporate and Organisational Structures;
Executive Council Resolution No.
(6) of 2016 Regulating Passenger Transport by Cars in the Emirate of Dubai and
its amendments;
Administrative Resolution No.
(363) of 2016 Regulating Passenger Transport in the Emirate of Dubai; and
Administrative Resolution No.
(130) of 2017 Issuing the Implementing Bylaw of Executive Council Resolution
No. (6) of 2016 Regulating Passenger Transport by Cars in the Emirate of Dubai,
Does hereby issue this
Resolution.
The
following words and expressions, wherever mentioned in this Resolution, will
have the meaning indicated opposite each of them unless the context implies
otherwise:
|
UAE: |
The United Arab Emirates. |
|
Emirate: |
The Emirate of Dubai. |
|
Executive Council Resolution: |
Executive Council
Resolution No. (6) of 2016 Regulating Passenger Transport by Cars in the
Emirate of Dubai and its amendments. |
|
RTA: |
The Roads and Transport
Authority. |
|
Director General: |
The director general and
chairman of the Board of Executive Directors of the RTA. |
|
PTA: |
The Public Transport
Agency of the RTA. |
|
CEO: |
The chief executive
officer of the PTA. |
|
Taxicab: |
A Vehicle designated for
transporting Passengers in return for a fare charged in accordance with the
Tariff prescribed by the RTA. |
|
Luxury Cab: |
A Vehicle designated for
transporting Passengers which meets the standards and requirements prescribed
by the RTA; and which is used pursuant to an agreement determining the fare,
duration, and destination of a trip. |
|
Activity: |
Transporting Passengers
by Taxicabs and Luxury Cabs. |
|
Establishment: |
A company or corporation
licensed in the Emirate and authorised to conduct the Activity. |
|
Passenger: |
A natural person who
uses a Taxicab or a Luxury Cab. |
|
Tariff: |
The fare scheme
prescribed by the PTA for transporting Passengers by Taxicabs. |
|
Taximeter: |
A device approved by the
RTA and installed in Taxicabs which displays the Fare that must be paid in
return for using these Taxicabs. |
|
Electronic Platform: |
An electronic system, a
smart application, or a website that is approved by the RTA and that allows
Passengers to book Taxicabs or Luxury Cabs and pay the fare electronically. |
|
Franchise Agreement: |
An agreement whereby the
RTA appoints an Establishment to provide the service of Passenger transport
by Taxicabs or Luxury Cabs in accordance with the relevant agreed terms and
conditions. |
|
Person with Disability: |
A person suffering from
a long-term physical, mental, intellectual, or sensory deficiency or
impairment that may hinder his full and effective participation in the
society on an equal footing with others. |
|
Authorisation: |
A document issued by the
PTA authorising an Establishment to conduct the Activity in the Emirate. |
a.
An Authorisation to conduct the Activity of transporting
Passengers by Taxicabs will be issued subject to the following requirements:
1.
submitting a feasibility study that
includes:
a.
the Taxicab operating process;
b.
the budget proposed for conducting the Activity;
and
c.
the administrative structure adopted, and the human resources and
expertise to be engaged, in conducting the Activity.
2.
providing a cash security deposit or a bank
guarantee issued in favour of the RTA by a bank operating in the UAE, as
provided for in
the relevant Franchise Agreement, to ensure compliance by the Establishment
with its obligations under the Executive Council Resolution, this Resolution,
and the Franchise Agreement;
3.
providing premises that are appropriate for the
management and operation of Taxicabs and equipped with all the relevant
facilities and equipment as determined by the PTA;
4.
submitting an undertaking to link the applicant’s electronic
systems related to conducting the Activity with the Electronic Platform, as
prescribed by the PTA in this respect;
5.
submitting an undertaking to comply with all service level
agreements as prescribed by the PTA in this respect;
6.
paying the
fee prescribed for issuing the Authorisation;
7.
submitting
an undertaking to comply with the Tariff;
8.
submitting
an undertaking to install a speed monitoring device that meets the requirements
and specifications adopted by the competent entities in the UAE; and
9.
submitting
an undertaking to operate Taxicabs only after the applicant Establishment
participates in, and wins, a public auction organised by the PTA for the number
plates of the vehicles to be used as Taxicabs.
b.
An Authorisation to conduct the Activity of transporting
Passengers by Luxury Cabs will be issued subject to the following requirements:
1.
submitting a feasibility study that includes:
a.
the Luxury Cab operating process;
b.
the budget proposed for conducting the Activity;
and
c.
the administrative structure adopted, and the
human resources and expertise to be engaged, in conducting the Activity.
2.
providing a cash security deposit or a bank
guarantee issued in favour of the RTA by a bank operating in the UAE, as
provided for in the relevant Franchise Agreement, to ensure compliance by the Establishment
with its obligations under the Executive Council Resolution, this Resolution,
and the Franchise Agreement;
3.
providing premises that are appropriate for the
management and operation of Luxury Cabs and equipped with all the relevant
facilities and equipment as determined by the PTA;
4.
submitting an undertaking to comply
with the fare scheme prescribed by the RTA, and to charge a fare for Luxury Cabs
which is higher than that of Taxicabs;
5.
submitting an undertaking to link the applicant’s electronic
media, smart applications, and systems related to conducting the Activity with
the Electronic Platform, as prescribed by the PTA in this respect;
6.
submitting
an undertaking to comply with all service level agreements as prescribed by the
PTA in this respect;
7.
paying the
fee prescribed for issuing the Authorisation;
8. submitting an undertaking to operate Luxury Cabs
only after concluding the relevant agreement; and
9. submitting an undertaking to adhere to the
categories, the types, and the maximum number of Luxury Cabs allowed to be
operated, and their maximum operating life, as prescribed by the PTA in this
respect.
An
Authorisation to provide the service of on-demand Passenger transport by cars,
requested through calls, electronic media, smart applications, or any other
method, will be issued subject to the following requirements:
1.
submitting a feasibility study that
includes:
a.
the Taxicab and Luxury Cab operating process;
b.
the budget proposed for conducting the Activity; and
c.
the administrative structure adopted, and the
human resources and expertise to be engaged, in conducting the Activity.
2.
submitting an undertaking to provide
the electronic systems, electronic media, and smart applications required for
conducting the Activity;
3.
submitting an undertaking to link the
applicant’s electronic systems, electronic media, and smart applications with
the Electronic Platform, as prescribed by the PTA in this respect;
4.
submitting an undertaking to comply
with the Tariff or fare scheme prescribed by the RTA, and to charge a fare for
Luxury Cabs which is higher than that of Taxicabs;
5.
submitting an undertaking to install the
applicant’s smart applications and electronic systems on the Taximeter;
6.
providing premises that are appropriate for
conducting the Activity and equipped with all the relevant facilities and
equipment as determined by the PTA;
7.
paying the fee prescribed for issuing
the Authorisation;
8.
submitting an undertaking to contract
only with the Establishments authorised by the PTA.
In issuing an Authorisation to conduct the
Activity or to provide the service of on-demand Passenger transport by cars, requested
through calls, electronic media, smart applications, or any other method, the
following procedures will be followed:
1.
An application
for Authorisation will be submitted to the PTA on the form, and as per the
process, prescribed by it for this purpose, together with the following supporting
documents:
a.
a copy of the passport, where the applicant is a UAE
national;
b.
copies
of the passport and residence visa, where the applicant is a non-UAE national;
c.
a copy
of the Emirates Identity Card of the applicant;
d.
a copy
of the commercial licence issued by the concerned commercial licensing
authority in the Emirate;
e.
a copy
of the feasibility study referred to in Articles (2) and (3) of this
Resolution; and
f.
any
other documents required by the PTA.
2.
The PTA will consider the application and verify
that it meets all relevant requirements and that it is accompanied by all
required documents.
3.
Upon approval by the PTA of the application and
payment by the applicant of the prescribed fee, the PTA will issue the Authorisation.
a. A
temporary authorisation to transport passengers from the Emirate to other
emirates by taxicabs that are
not licensed in the Emirate will be issued subject to the following:
1. The temporary authorisation applicant must be an
establishment licensed by the competent entity in the other emirate to conduct
the activity of transporting passengers by taxicabs.
2. The cars of the temporary authorisation applicant must
be licensed as taxicabs and must meet the requirements and specifications
adopted in the emirate in which they are licensed.
3. The taxicabs must be owned by the temporary
authorisation applicant.
4. The drivers of taxicabs must be employed by the temporary
authorisation applicant and must be authorised to drive these taxicabs in the
emirate in which the taxicabs are licensed.
5. An undertaking to keep taximeters running
throughout trips must be submitted.
6. An undertaking to pick up passengers only from the
locations designated by the RTA for re-transporting passengers from the Emirate
must be submitted.
7. The fee prescribed for issuing the temporary authorisation
must be paid.
b.
A temporary authorisation to transport passengers from
the Emirate to other emirates by luxury cabs that are not licensed in the
Emirate will be issued subject to the following:
1.
The temporary
authorisation applicant must be an establishment licensed by the competent
entity in the other emirate to conduct the activity of transporting passengers
by luxury cabs.
2.
The cars
of the temporary authorisation applicant must be licensed as luxury cabs and
must meet the requirements and specifications adopted in the emirate in which
they are licensed.
3.
The luxury
cabs must be owned by the establishment applying for the temporary
authorisation .
4.
The
drivers of luxury cabs must be employed by the establishment applying for the
temporary authorisation and must be authorised to drive these luxury cabs in
the emirate in which they are licensed.
5.
Passengers
must be picked up from the locations designated by the RTA.
6.
The fee
prescribed for issuing the temporary authorisation must be paid.
In issuing
the temporary authorisation referred to in Article (5) of this Resolution, the
following procedures will be followed:
1.
An application for temporary authorisation will be submitted to
the PTA on the form, and as per the process, prescribed by it for this purpose,
together with the following supporting documents:
a.
a copy of
the commercial licence of the temporary authorisation applicant, issued by the
competent entity in the emirate in which it conducts its business activity;
b.
a copy
of the registration card of the taxicab or luxury cab, as the case may be,
owned by the temporary authorisation applicant;
c.
a copy
of the taxicab or luxury cab driver permit issued from the emirate in which the
temporary authorisation applicant is licensed;
d.
a copy
of the valid Emirates Identity Card and valid passport of the driver; and
e.
any
other documents required by the PTA.
2.
The PTA will consider the application and verify
that it meets all relevant requirements and that it is accompanied by all
required documents.
3.
Where the application for temporary authorisation meets all
relevant requirements and is accompanied by all required documents, the authorisation
will be issued after payment of the prescribed fee.
A Taxicab or
Luxury Cab driver permit will be issued subject to the following:
1.
The driver must hold a valid driver's licence issued in the
UAE.
2.
The driver must be of good conduct and repute and not have
been convicted of any felony or other crime affecting honour or
trustworthiness, unless he has been rehabilitated.
3.
The driver must be of the age of majority and must not be over
sixty-five (65) years of age.
4.
The driver must be medically fit.
5.
The driver must successfully pass the theory and practical
tests or training courses accredited by the PTA in this respect.
In issuing a
Taxicab or Luxury Cab driver permit, the following procedures will be followed:
1.
A permit
application will be submitted to the PTA on the form, and as per the process,
prescribed by it for this purpose, together with the following supporting
documents:
a.
a certificate
of good conduct issued by the competent entity in the Emirate;
b.
a copy
of the valid passport and residence permit of the driver;
c.
a copy
of the valid Emirates Identity Card;
d.
a
medical fitness certificate issued by the competent entities in the Emirate;
e.
a
no-objection certificate issued by the Establishment for which he works.
2.
The PTA will consider the application and verify that it
meets all relevant requirements and that it is accompanied by all required
documents; and will schedule the theory and practical tests for the driver.
3.
Once the driver passes the tests prescribed by the
PTA, his Taxicab or Luxury Cab driver permit, as the case may be, will be
issued after payment of the prescribed fee.
Without
prejudice to the technical specifications adopted by the competent entity in
the UAE, Taxicabs and Luxury Cabs must meet the following:
1.
the relevant technical specifications prescribed
by the PTA and published on the official website of the RTA; and
2.
the mandatory security and safety requirements
stipulated in the above-mentioned Cabinet Resolution No. (45) of 2016.
Taxicabs designated for Persons with Disabilities
must be equipped with:
1.
wheelchair
lifts for the physically disabled; and
2.
seats for
companions of Persons with Disabilities.
The CEO will
issue the instructions required for the implementation of the provisions of
this Resolution. These instructions will come into force only upon their
publication on the official website of the RTA.
The
above-mentioned Administrative Resolution No. (363) of 2016 and Administrative
Resolution No. (130) of 2017 are hereby repealed. Any provision in any other
administrative resolution is also hereby repealed to the extent that it
contradicts the provisions of this Resolution.
This
Resolution will be published in the Official Gazette and will come into force
thirty (30) days after the day on which it is published.
Mattar Mohammed Al Tayer
Director General and Chairman of
the Board of Executive Directors
Roads and Transport Authority
Issued in Dubai on 30 August 2022
Corresponding to 3 Safar 1444 A.H.
©2022 The Supreme Legislation
Committee in the Emirate of Dubai
[1]Every effort
has been made to produce an accurate and complete English version of this
legislation. However, for the purpose of its interpretation and application,
reference must be made to the original Arabic text. In case of conflict, the
Arabic text will prevail.