Administrative Resolution No. (21) of 2022

Concerning the Requirements and Procedures for Issuing Permits to

Government Entities to Conduct Conciliation and for

Opening Branches for the Authorised Entities[1]

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The Director of the Dubai Courts,

After perusal of:

Law No. (18) of 2021 Regulating Conciliation in the Emirate of Dubai; and

The presentation submitted to the Director of the Dubai Courts,

Does hereby issue this Resolution.

Requirements for Issuing Permits to Government Entities

Article (1)

The issuance of a Permit authorising a Government Entity to conduct Conciliation will be subject to the following requirements:

1.    The Disputes to be considered by the Government Entity must be related to the functions vested in that entity under the legislation establishing it or regulating its work.

2.    The Government Entity must have at least one Employee who is qualified to conduct Conciliation; has at least (3) years of work experience in the Government Entity; and holds a degree from a university accredited in the UAE.

3.    The Government Entity must submit an application to the Dubai Courts for registering its concerned Employees on the Roll.

Procedures for Issuing Permits to Government Entities

Article (2)

a.    A Permit application will be submitted to the Dubai Courts on the form prescribed by the Conciliators Affairs Committee for this purpose, supported by the documents required by Committee.

b.    Upon receipt of the Permit application, the Conciliators Affairs Committee will consider and determine the application in accordance with the requirements stipulated in Article (1) of this Resolution.

c.     The Conciliators Affairs Committee will issue its decision accepting or rejecting the Permit application within thirty (30) days from the date of receiving it. Where the application is accepted, the committee will issue the Permit and inform the Government Entity of the same through the Dubai Courts.

d.    Where the application is rejected, the Conciliators Affairs Committee will inform the Government Entity, through the Dubai Courts, of the reasons for rejection.

Requirements for Opening Branches for Authorised Entities

Article (3)

An Authorised Entity may open branches within the Emirate of Dubai, subject to the following:

1.    The branch must meet the requirements stipulated in Article (16) of the above-mentioned Law No. (18) of 2021.

2.    The trade name of the branch, as stated in its licence, must be the same trade name of the head office followed by the word “branch”.

3.    The Permit of the head office must have been issued for at least one (1) year.

4.    At least three (3) Private Conciliators, other than the owner and the manager, must be working at the head office of the Authorised Entity.

5.    Balanced geographical distribution of the branches to be opened must be maintained, as determined at the discretion of the Committee.

Publication and Commencement

Article (4)

This Resolution will be published in the Official Gazette and will come into force on the day on which it is published.

Taresh Eid Al Mansouri

Director of Dubai Courts

Issued on 11 February 28 2022

Corresponding to 10 Rajab 1443 A.H.



©2022 The Supreme Legislation Committee in the Emirate of Dubai

[1]Every effort has been made to produce an accurate and complete English version of this legislation. However, for the purpose of its interpretation and application, reference must be made to the original Arabic text. In case of conflict, the Arabic text will prevail.