Resolution No. (1) of 2018
Issuing the
Implementing Bylaw of Law No. (12) of 2016
Regulating the Security Industry in the Emirate of
Dubai[1]
ــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــــ
The Chairman
of the Board of Directors
of the Security Industry Regulatory Agency,
After perusal of:
Law No.
(12) of 2016 Regulating the Security Industry in the Emirate of Dubai and its
amendments; and
The
Implementing Bylaw of Law No. (24) of 2008 Concerning Security Service
Providers and Users, issued on 30 December 2008,
Does hereby issue this Resolution.
The
following words and expressions, wherever mentioned in this Resolution, will
have the meaning indicated opposite each of them unless the context implies
otherwise:
|
UAE: |
The United Arab Emirates. |
|
Emirate: |
The Emirate of Dubai. |
|
Law: |
Law No. (12) of 2016 Regulating the Security
Industry in the Emirate of Dubai and its amendments. |
|
Government Entity: |
Any of the Government departments; public
agencies and corporations; councils; authorities, including the authorities
supervising Special Development Zones and free zones, such as the Dubai International
Financial Centre; or other entities affiliated to the Government of Dubai. |
|
Concerned Entity: |
A Government Entity or any other entity with
which SIRA may coordinate for the purpose of enabling it to exercise the
functions assigned to it and to achieve the objectives of the Law. |
|
Licensing Authority: |
The entity legally authorised to issue
commercial licences to Security Service Providers operating in the Emirate or
in a free zone, such as the Dubai International Financial Centre, as the case
may be. |
|
SIRA: |
The Security Industry Regulatory Agency. |
|
Executive Director: |
The executive director of SIRA. |
|
Initial Approval: |
The initial approval issued by SIRA to an
applicant for a Licence to enable him to complete the procedures for
obtaining the Licence. |
|
Licence: |
A document issued by SIRA authorising a Person
to provide Security Services in the Emirate. |
|
Security Service: |
Any service which is intended to provide
security protection to establishments or individuals through the use of
Security Devices and Equipment or through specialised personnel, or to
provide security protection training; or which involves selling and
installing security protection equipment and systems or conducting studies
and providing consultancy related to maintaining security protection. |
|
Security Service Provider: |
A Person licensed by SIRA to provide Security
Services to individuals, Government Entities, or establishments. |
|
Vital Sectors: |
Sectors and establishments that are highly
exposed to risks or threats due to the type or value of the commodities in
which they trade or the services they provide. These include banks, money
exchange establishments, gold and jewellery shops, hotels, shopping malls,
and hospitals. |
|
Major Compound: |
A compound of residential or office units, including
buildings, towers, and villa compounds. |
|
Public Events: |
Ceremonies, meetings, or shows that are open
to the general public or to which a particular segment of the public is
invited. These include religious and national celebrations, festivals, contests,
competitions, and races. |
|
Preventive Systems: |
The precautionary measures, electronic
systems, and security equipment used to protect establishments or individuals
against potential threats or to eliminate such threats. |
|
Preventive System Manual: |
A document approved by SIRA which contains the
technical requirements and standards for the planning, design, and
implementation of security systems at Vital Sectors, Major Compounds, and
Public Events; and which includes the security conditions, requirements, and
procedures imposed by SIRA on Security Service Providers and Users in respect
of all security- and safety-related work and activities. |
|
User: |
A Person who uses Security Services to protect
himself or his business and property. |
|
Person: |
A natural or legal person. |
a.
No
Person may provide Security Services in the Emirate or conduct any business or
activity related to providing these services without first obtaining a Licence.
The Licence will be issued in accordance with the conditions and procedures
stipulated in this Resolution.
b.
A
natural person may provide Security Services only through a company or an establishment
which is licensed in accordance with this Resolution to provide Security
Services.
c.
No Person
may engage or seek assistance from any other Person as a Security Service
Provider unless such other Person is licensed by SIRA in accordance with this
Resolution.
a.
The
types of Licences that are issued to companies and establishments in accordance
with this Resolution will be determined according to their security activities.
These activities include:
1.
Trading in Security Devices and
Equipment
This
includes selling all kinds of Security Devices and Equipment, such as security
gates, metal detectors, thermal vision devices, specialised police equipment,
alarm and surveillance equipment, access control equipment, and all related
accessories.
2.
Installing Security Devices and
Equipment
3.
Technical Survey
This
includes protection of establishments against electronic intrusions, risk
assessment, and provision of appropriate solutions.
4.
General Guarding
This
includes guarding services in all kinds of residential and commercial sites and
buildings.
5.
Event Security and Personal
Guarding
This
includes guarding services, ceremony and event security services, visitor
access control and visitor information services, and personal guarding
services.
6.
Money and Valuables Transport
This
includes the transport of money; precious metals, such as gold and silver; and
other valuable property and commodities, including jewellery, novelties, and
similar items.
7.
Security Consultancy
This
includes providing security consultancy; and conducting studies and research
and providing security and technical solutions to ensure the security of
buildings and sites and manage all relevant security matters. This includes
preparing designs, drawings, technical specifications, and tender documents;
and following up and supervising the implementation of work based on the same.
8.
Security System Inspection
This
includes testing and inspecting Security Systems to ensure their efficiency,
safety, and compliance with the relevant approved specifications and standards.
9.
Security Training
This
includes organising courses, lectures, seminars, conferences, and workshops for
persons engaged in any of the security areas regulated by this Resolution.
10. Training
and Trading in Security Dogs
This includes
training dogs on guarding; on detecting arms, explosives, and drugs; and on
tracking, and selling and renting out trained security dogs.
11. Command
and Control Services
This
includes receiving and identifying alarm signals which inform of thefts or
break-ins, providing medical emergency relief, providing assistance to
subscribers to these services and reporting relevant incidents to Concerned
Entities where necessary, CCTV monitoring of the premises of subscribers to
ensure the safety and security of these premises; and monitoring the movement
of vehicles fitted with tracking devices and reporting relevant incidents to
Concerned Entities where necessary.
12. Vehicle
Tracking Systems
This
includes providing the Security Systems and equipment related to the supply,
installation, and maintenance of vehicle tracking devices; and providing
services enabling subscribers to monitor vehicles through special devices.
13. Central
Station Connection Services
This
includes connecting central alarm monitoring stations to terminal devices and
establishing communications between these stations and devices.
14. Outfitting
Vehicles with Safe Transport Equipment
This
includes outfitting vehicles with equipment according to special internal and
external specifications to ensure additional safety for passengers or
materials. These include vehicles used for the transport of money, explosives,
and paramilitary equipment.
15. Trading
in Safe Transport Vehicles
This
includes importing, exporting, and selling vehicles outfitted with equipment
according to special safety specifications for the transport of passengers,
valuables, or hazardous materials.
16. Transporting
Hazardous Materials
This
includes transporting radioactive, flammable, or explosive materials, such as
transporting explosives, gas cylinders, and hazardous materials.
17. Guarding
Tourist Establishments
This
includes providing guarding services to tourist establishments.
18. Manufacturing
Security Devices
This
includes manufacturing or assembling security devices, such as security
cameras, alarm devices, and thermal vision devices.
19. Manufacturing
Security Equipment and Gear
This
includes manufacturing or assembling security equipment used in personal
protection, such as bullet proof jackets, and police and paramilitary
equipment.
20. Renting
out Security Devices and Equipment
This
includes renting out surveillance and security scanning devices.
21. Maritime
Security Services
This
includes guarding maritime ships by employing guards who have received
paramilitary training on the use of firearms.
22. Sports
Clubs Security Services
This
includes providing guarding and security services for sports establishments and
events.
23. Safe
Storage
This
includes providing safe boxes and warehouses to the public for the storage of
valuables or personal items on a daily, weekly, monthly, or yearly basis.
b.
The Security
System inspection activity may not be conducted together with any of the
security activities stated in paragraph (a) of this Article, except the
security consultancy activity.
To be
issued with an Initial Approval, the following conditions must be met:
1.
The
following information and documents must be submitted:
a. a copy
of the passports and Emirates ID cards of partners in the applicant company or
of the owner of the applicant establishment, and a copy of the passport and
Emirates ID card of its legal representative;
b. the
proposed legal form and the administrative and organisational structures of the
applicant;
c. the type
of security activity the applicant wishes to conduct;
d. the
Security Devices and Equipment the applicant wishes to use;
e. the applicant's
working hours and days; and
f. a
proposed work plan.
2.
The
applicant establishment’s owner or the partners in the applicant company must
be of good character and repute, and not have been sentenced for a felony or
other crime affecting honour or trustworthiness, unless they have been
rehabilitated or pardoned by the competent authority in accordance with the
legislation in force.
3.
The
Concerned Entity’s approval must be obtained, where applicable.
4.
The applicant's
commercial licence, or an initial approval issued by the Licensing Authority,
must be submitted.
5.
The
prescribed Licence application fee must be paid.
The
following procedures will be followed when issuing an Initial Approval:
1. An Initial Approval application will be submitted
to SIRA on the form prescribed by it for
this purpose, supported by the required documents.
2. SIRA will register the Initial Approval
application and notify the applicant of the receipt of his application.
3. SIRA will consider the Initial Approval
application from a technical perspective, and ensure that it meets all relevant
conditions and requirements and that it is accompanied by all required documents.
4. SIRA will issue a decision accepting or rejecting
the Initial Approval application within thirty (30) days from the date of
fulfilling all the requirements of the application. The application will be
deemed rejected if no decision is issued by SIRA within this period.
5. Where the Initial Approval application is
rejected, SIRA will notify the applicant of the reasons for rejection. The
applicant may re-apply for Initial Approval after the lapse of at least six (6)
months from the date of the rejection.
6. SIRA will give the applicant who is issued with an
Initial Approval a time limit of up to six (6) months, renewable once for the
same period to complete the procedures for obtaining the Licence and the
commercial licence. Where this time limit expires without completing the
procedures for obtaining the Licence and the commercial licence, the Initial
Approval will be deemed null and void.
A
company or establishment will be issued with a Licence subject to the
following:
1.
The Initial Approval must be submitted.
2.
The commercial licence must be submitted.
3.
Technical cadre and qualified personnel must be
provided according to the type of requested Licence and in accordance with the
rules and conditions stipulated in the Preventive System Manual.
4.
The required Security Devices and Equipment and
Security Systems must be provided according to the type of requested Licence
and in accordance with the relevant requirements adopted by SIRA.
5.
Appropriate premises must be provided according to
the type of requested Licence.
6.
The policies and procedures adopted by the Licence
applicant must conform to SIRA's systems and to the legislation in force in the
Emirate;
7.
The Licence applicant must meet the minimum
experience requirements prescribed by SIRA for the type of requested Licence,
unless SIRA decides to exempt the applicant from these requirements.
8.
The Concerned Entity’s approval must be obtained,
where applicable.
9.
The security and guarantees prescribed by SIRA for
the type of requested Licence, pursuant to the relevant resolution of Executive
Director, must be provided.
The
following procedures will be followed when issuing a company or establishment
with a Licence:
1. A Licence application
will be submitted to SIRA on the form prescribed by it for this purpose,
supported by the required documents.
2. SIRA will register the Licence application and
notify the applicant of the receipt of his application;
3. SIRA will consider the Licence application from a
technical perspective, and ensure that it meets all relevant conditions and
requirements and that it is accompanied by all required documents. SIRA may,
for this purpose, conduct field visits, inspect Security Devices and Equipment,
and request any documents or information it deems necessary to consider the
Licence application.
4. SIRA will issue a decision accepting or rejecting
the Licence application within thirty (30) days from the date of fulfilling all
the requirements of the application. The application will be deemed rejected if
no decision is issued by SIRA within this period. SIRA may grant the applicant
a grace period to redress any deficiencies identified by SIRA before issuing its
decision regarding the application.
5. Where the Licence application is rejected, SIRA
will notify the applicant of the reasons for rejection. The applicant may
re-apply for the Licence after the lapse of at least six (6) months from the
date of the rejection.
6. Where the Licence application is approved, the
applicant will be instructed to pay the relevant prescribed fees, whereupon
SIRA will issue the Licence.
A
company or establishment Licence will be valid for a period of one (1) year,
renewable for the same period. A Licence renewal application must be submitted
at least thirty (30) days prior to the Licence expiry date.
The
following procedures will be followed when renewing a company or establishment
Licence:
1.
A
Licence renewal application will be submitted to SIRA on the form prescribed by
it for this purpose, supported by the required documents.
2.
SIRA
will register the Licence renewal application and notify the applicant of the
receipt of his application.
3.
SIRA
will consider the Licence renewal application, and ensure that it meets all
relevant conditions and that it is accompanied by all documents required for
Licence renewal.
4.
The
applicant must settle all arrears and fines payable to SIRA, where applicable.
5.
Where
the Licence renewal application is rejected, SIRA will notify the Licence
renewal applicant of the rejection of his application and the reasons for
rejection, and will then request the Licensing Authority to cancel the
commercial licence of the Licence holder.
6.
Where
the Licence renewal application is approved, the applicant will be instructed
to pay the relevant prescribed fees, whereupon SIRA will issue the applicant
with the new Licence.
A
Security Service Provider may apply for variation of the details of his Licence
subject to the following procedures:
1.
The
Security Service Provider or his legal representative will submit to SIRA an
application for variation of the Licence details on the form prescribed by SIRA
for this purpose, supported by the required documents.
2.
SIRA
will register the application for variation of the Licence details and notify
the applicant of the receipt of his application.
3.
SIRA
will consider the application for variation of the Licence details, and ensure
that it meets all relevant conditions and requirements and that it is accompanied
by all required documents. SIRA may, for this purpose, conduct field visits,
inspect Security Devices and Equipment, and request any documents or
information it deems necessary to consider the application for variation of the
Licence details.
4.
SIRA
will issue a decision accepting or rejecting the application for variation of
the Licence details within thirty (30) days from the date of submission of the
application to it. The application will be deemed rejected if no decision is
issued by SIRA within this period.
5.
Where
the application for variation of the Licence details is rejected, SIRA will
notify the applicant of the rejection of his application and the reasons for
rejection.
6.
Where
the application for variation of the Licence details is approved, the applicant
will be instructed to pay the relevant prescribed fees, whereupon SIRA will
vary the Licence details.
The assignment
of a company or establishment Licence will be approved by SIRA subject to the
following:
1.
The
establishment owner, or the partners in the company, to whom the licence is to
be assigned must be of good conduct and repute and not have been sentenced for
a felony or other crime affecting honour or trustworthiness, unless they have
been rehabilitated or pardoned by the competent authorities in accordance with
the legislation in force.
2.
The
Concerned Entity’s approval must be obtained, where applicable.
3.
The
security and guarantees prescribed by SIRA for the type of assigned Licence
must be provided.
4.
Any
other conditions determined pursuant to the relevant resolution of the
Executive Director must be met.
Where a
Security Service Provider's Licence is cancelled for any reason whatsoever, he
must:
1. provide alternative options to his current personnel
or reach an appropriate settlement with them, and present these options or
settlement to SIRA for approval;
2. ensure that the rights of his technical and
administrative personnel are preserved;
3. inform his personnel of the cancellation of the
Licence; and
4. settle any outstanding fines or fees payable by
him to SIRA, where applicable.
The
types of Licences that are issued to individuals in accordance with this
Resolution will be determined according to the type of security duties or post.
These security duties and posts include:
1. Security Consultant
A natural person specialised in providing security
consultancy, conducting security studies, and developing security and technical
solutions for various projects and sites.
2. Security Expert
A natural person specialised in conducting practical
work in any security area through utilising his technical capabilities and expertise
in this area.
3. Security Trainer
A natural person specialised in providing trainees
with training related to Security Services and developing their security
knowledge and skills.
4. Head of Security
5. Security Manager
A natural person responsible for supervising,
following up, and managing security operations at a Security Service Provider
or a Vital Sector.
6. Head of Security Operations
A natural person responsible for managing security
operations and supervising security personnel at a Security Service Provider or
a Vital Sector.
7. Security Supervisor
A natural person responsible for supervising
security personnel at a Security Service Provider or a Vital Sector.
8. Security System Engineer
A natural person who undertakes the technical
supervision of the installation, operation, and maintenance of Security
Systems.
9. Security System Inspector
A natural person in charge of inspecting and
examining the technical efficiency of the Security Systems in use, and
verifying their proper performance and conformity with the relevant
specifications and standards.
10. Security System Technician
A natural person specialised in installing,
operating, and maintaining Security Systems.
11. Money Transport Guard
A natural person engaged by a Security Service
Provider to transport money and guard it during transportation from one
location to another.
12. Security Guard
A natural person engaged by a Security Service
Provider or a commercial establishment to guard and protect lives and property.
13. Money Transport Vehicle Driver
A natural person engaged by a Security Service
Provider to drive money transport vehicles.
14. Security System Operator
A natural person specialised in operating and
monitoring Security Systems from the control room of an establishment.
15. Event Security Organiser
A natural person engaged by a Security Service
Provider to organise and protect Public Events against any criminal or sabotage
activities.
16. Watchman
A natural person engaged by a Security Service
Provider to patrol and guard residential buildings.
For an
individual to be issued with a Licence, he must:
1.
be of full capacity;
2.
be of good conduct and repute and not have been
sentenced for a felony or other crime affecting honour or trustworthiness,
unless he has been rehabilitated or pardoned by the competent authorities in
accordance with the legislation in force;
3.
not have been struck off the registers maintained
by SIRA;
4.
be medically fit;
5.
not be under the age prescribed by SIRA in this
respect;
6.
have the qualifications and experience that are
required for the type of requested Licence and that are prescribed by the rules
and conditions stipulated in the Preventive System Manual;
7.
successfully pass the theoretical and practical
tests accredited by SIRA according to the type of requested Licence; and
8.
satisfy any other conditions stipulated in the
Preventive System Manual.
The
following procedures will be followed when issuing an individual with a Licence:
1.
A
Licence application will be submitted to SIRA on the form prescribed by it for
this purpose, supported by the following documents:
a. the
applicant’s curriculum vitae and two (2) passport-size
photographs;
b. a
certificate of good conduct of the applicant issued by the competent entities
in the UAE and addressed to SIRA;
c. a
copy of the applicant’s passport;
d. where
the applicant is a UAE resident, a copy of the applicant’s valid
residence permit and valid Emirates ID card;
e. a
medical fitness certificate issued to the applicant by a medical centre
recognised in the Emirate;
f. a
true copy of the applicant’s academic qualification certificates attested by
the competent entities in the UAE;
g. a
copy of the applicant’s experience and training course certificates; and
h. any
other documents determined in the Preventive System Manual.
2.
SIRA
will consider the Licence application, and ensure that the applicant meets all
relevant conditions and requirements and that he submits all required
documents.
3.
SIRA
will issue a decision accepting or rejecting the Licence application within ten
(10) days from the date of fulfilling all the conditions and requirements of
the application. The application will be deemed rejected if no decision is
issued by SIRA within this period.
4.
Where
the Licence application is rejected, SIRA will notify the applicant of its decision and of the rejection of his application and the reasons
for rejection.
5.
Where
the Licence application is approved, the applicant will be registered in the
special register maintained by SIRA for this purpose and will be instructed to
pay the relevant prescribed fees, whereupon SIRA will issue the applicant with
an identification card. The form of identification cards and the information
that must be included therein will be determined pursuant to the relevant
resolution of the Executive Director.
An
individual’s Licence will be valid for a period of two (2) years, renewable for
the same period. A Licence renewal application must be submitted at least
thirty (30) days prior to the Licence expiry date.
A
Security Service Provider may submit applications to issue his personnel with
temporary Licences until they satisfy the relevant conditions and requirements
and submit the documents required for obtaining Licences. In this case, the
validity of a temporary Licence may not exceed a period of ninety (90) days,
renewable only once for the same period.
A
company or an establishment operating as a Security Service Provider must
comply with the Law, this Resolution, the resolutions issued in pursuance
thereof, and the manuals adopted by SIRA. In particular, it must:
1. comply with the terms of its Licence, and with the
technical requirements and time frames stated in that Licence;
2. when appointing its security personnel, use the
same designations adopted in the Licences issued to them;
3. comply with the minimum wage requirement
prescribed in the Licence issued to each of its personnel and grant them all
other employment benefits or allowances, as prescribed by SIRA in this respect;
4. comply with the Preventive System Manual;
5. not appoint any of its personnel as managers or
supervisors without first obtaining the approval of SIRA;
6. conduct its licensed business and activities on a
continuous and uninterrupted basis unless its Licence states otherwise;
7. not cease to conduct its licensed business or
activities without first obtaining the relevant approval of SIRA;
8. comply with the safety conditions and requirements
adopted by SIRA and those stipulated in the legislation in force in the
Emirate;
9. take the necessary measures to minimise the risks
that may result from conducting its licensed business and activities;
10. provide SIRA with the data, information, and
statistics it requires;
11. prepare a work report on each task related to
providing the Security Services determined by SIRA, and send a summary of that
report to SIRA through the relevant means adopted by SIRA;
12. take the necessary measures and actions to improve
safety levels and minimise the recurrence of accidents, and inform SIRA of
these measures and actions;
13. take the required actions and precautions to
maintain the safety of individuals and establishments;
14. remedy violations promptly or within the time
frame prescribed by SIRA;
15. cooperate with SIRA employees and inspectors to
enable them to perform their duties, including by allowing them to access its
systems, records, and data at any time;
16. immediately notify SIRA, in the manner SIRA
determines, of any accident that occurs during the conduct of its business or
activities; and provide it with a preliminary report on the relevant
investigations and their findings, within twenty-four (24) hours from the
occurrence of the accident;
17. comply with the conditions and procedures adopted
by SIRA for licensing individuals;
18. not conduct any business or activities other than
its licensed business and activities under this Resolution;
19. not vary any of the details of its Licence without
first obtaining the relevant written approval of SIRA;
20. procure the supplies required for conducting its
business, including any devices, equipment, technical solutions, and other
supplies that SIRA deems necessary in accordance with the Preventive System
Manual;
21. maintain records of the Security Service contracts
it concludes with Users, and enter into these records any relevant data and
information determined by SIRA;
22. not advertise its services in any manner
whatsoever without first obtaining the relevant approval of SIRA;
23. receive complaints from Users or from any affected
parties, have these complaints considered by a committee formed at the company
or establishment for this purpose, take the appropriate action in respect of
these complaints, and submit the outcomes and necessary reports to SIRA;
24. take the necessary action to encourage and motivate UAE nationals to engage in the field of providing Security Services, including
through its compliance with the requirement to employ the minimum percentage of UAE nationals determined
by SIRA;
25. use information technology and its applications to
perform its work and as determined by SIRA in this respect;
26. maintain records, reports, files, and other forms
of data and information related to its tasks, business, and activities for the
period determined by SIRA or for a period of five (5) years commencing from the
date of completion of the relevant task;
27. not appoint any individual as a Security Service
Provider unless he is licensed as such by RERA;
28. ensure that its personnel wear the relevant
uniform in accordance with the rules adopted by SIRA in this respect;
29. provide SIRA with copies of the employment
contracts of individuals who are licensed as Security Service Providers;
30. not assign its personnel any work beyond the scope
of their duties as Security Service Providers;
31. enrol its licensed personnel in the training
programmes accredited by SIRA, whether conducted by SIRA or by other entities or persons;
32. notify SIRA in writing in case any of its licensed
personnel is convicted of any felony or other crime affecting honour or
trustworthiness, or is arrested by a competent judicial authority, no later
than two (2) days after the date on which the conviction decision or arrest
warrant is issued;
33. ensure that an officer is on duty around the clock
on all week days, including official holidays, to communicate with SIRA in case of any emergency relating to the following Licences and activities:
a. installation
of Security Devices and Equipment;
b. general
guarding;
c. money and valuables transport;
d. command and control;
e. vehicle
tracking systems;
f. guarding
tourist establishments; and
g. renting out Security Devices and Equipment.
34. communicate with SIRA through the security
managers and supervisors approved by SIRA;
35. keep the Licence or a copy thereof in its premises
at all times;
36. report to SIRA upon request;
37. not present itself in a misleading manner or in a
manner that suggests being an official police or security authority;
38. comply with the decisions and instructions issued
by SIRA; and
39. perform any other obligations determined pursuant
to a resolution of the Executive Director.
An
individual practising as
a Security Service Provider must
comply with the Law, with this Resolution, with the resolutions issued in
pursuance thereof, and with the manuals adopted by SIRA. In particular, he
must:
1.
comply with the terms of his Licence;
2.
refrain from performing any act that
constitutes a violation of the legislation in force in the Emirate;
3.
observe
the principles of honesty and integrity, and the professional code of
ethics of Security Service Providers adopted by SIRA;
4.
observe
the principles and traditions of the Security Service Providers’ profession;
5.
maintain the confidentiality of any information to
which he may have access in the course of performing his duties;
6.
mention his name and SIRA registration number in
all the correspondence, certificates, and reports he issues;
7.
carry and conspicuously display the
identification card issued to him by SIRA while performing his duties;
8.
provide
complete, accurate, and true information, data, and documents as requested by SIRA in relation to his practice as a Security
Service Provider;
9.
not work for more than one (1) company or establishment that is licensed to operate in the
Emirate in the field of providing Security Services;
10. attend
the training courses accredited by SIRA according to the type of Licence issued to him;
11. surrender
the Licence or
identification card issued to him in case it is revoked or cancelled by SIRA;
12. maintain
a neat and good professional and personal appearance and wear the prescribed uniform
during working hours;
13. notify
SIRA where his Licence or identification card is lost or stolen; and
14. perform
any other obligations determined pursuant to a resolution of the Executive
Director.
a.
A
company or establishment operating as a Security
Service Provider must conclude a contract with any entity or person requesting such services. This contract must state the
obligations and rights of both parties, particularly the following:
1. the
requested Security
Services;
2. the
purpose of the Security Services;
3. the
term of the contract; and
4. the
consideration for providing the Security Services.
b.
Where a dispute arises between the parties to a Security
Service contract concerning any matter related to the performance of the contract, SIRA will consider, and amicably settle, this
dispute through
a committee formed pursuant to a resolution of the
Executive Director in this respect.
a. The
following Security
Devices and Equipment require obtaining a licence before they are imported, exported, allowed
to transit through the
territory of the Emirate, or traded in:
1.
surveillance devices;
2. protective
devices;
3. alarm
devices;
4. spying
or anti-spying
devices;
and
5. paramilitary
or police devices.
b. Licences
for the Security Devices and Equipment stated in paragraph (a) of this Article
will be issued subject to the following:
1.
The Licence
applicant must be an establishment which is legally licensed in the Emirate,
and the activities of this
establishment must include trading
in, importing, or exporting these Security Devices and Equipment.
2.
The Licence application must state the objectives
of the Licence and the usage of the Security Devices and Equipment.
3.
The Licence application must state the place in which, and the time during
which, the Security Devices and Equipment will be used.
4.
The Licence applicant must undertake to provide
SIRA with a copy of the draft purchase or lease contract for the Security Devices and Equipment prior to concluding that contract.
The
following procedures will be followed when issuing the Security Devices and
Equipment Licences mentioned in paragraph (a) of Article (21) of this
Resolution:
1. An application for a Security Devices and
Equipment Licence will be submitted to SIRA on the form prescribed by it for
this purpose, supported by the required documents and the information proving
that the Security Devices and Equipment Licence requirements stipulated in
paragraph (b) of Article (21) of this Resolution are satisfied.
2. SIRA will register the application for Security Devices and Equipment Licence and notify the applicant of
the receipt of his
application.
3. SIRA will consider the Security Devices and Equipment Licence application, and ensure that
it meets all relevant
conditions and requirements and
that it is accompanied
by all required
documents. SIRA may, for this purpose, conduct field visits, inspect Security Devices and Equipment, and
request any documents or information it deems necessary to consider the Security Devices and Equipment Licence application.
4. SIRA will issue its decision accepting or
rejecting the Security Devices and Equipment Licence application within thirty
(30) days from the date of fulfilling all the requirements of the application. The
application will be deemed rejected if no decision is issued by SIRA within
this period. SIRA may grant the applicant a grace period to
redress any deficiencies identified by SIRA before issuing its decision
regarding the application.
5. Where the Security Devices and Equipment Licence
application is rejected, SIRA will notify the applicant of the rejection of
his application and the
reasons for rejection.
6. Where the Security Devices and Equipment Licence
application is approved, the applicant will be instructed to pay the relevant
prescribed fees, whereupon SIRA will issue the Licence.
a.
The following activities require obtaining a special Licence
every time they are conducted:
1. purchasing,
selling, displaying, assembling, importing, possessing, or using
any devices
used for spying or eavesdropping, or for detecting or preventing spying or eavesdropping;
2. using
Security Devices and Equipment in private places, except in private residences,
for the purpose of documenting evidence for legal offences or crimes;
3. importing
or selling paramilitary or police devices and equipment;
4. importing,
possessing,
using, or carrying any chemical or electric tool or weapon used for defence or attack against individuals; and
5. copying,
displaying, or dispatching any data or pictures extracted from Security Systems
to any entity or person who is not legally authorised to access or obtain such
data.
b.
No Person, including Security Service Providers,
may conduct any of the activities mentioned in paragraph (a) of this Article
without first obtaining the
relevant special Licence from SIRA and the approval of the
competent judicial authorities or Concerned Entities, as the case may be, in
accordance with the legislation in force in the Emirate.
a.
Vital
Sectors, Major Compounds, and Public Events must satisfy the security requirements and comply with the programmes, systems, and
general and special technical specifications prescribed in the Preventive System Manual which is approved by SIRA and published on its website or announced through any other means.
b.
The Vital
Sectors referred to in paragraph (a) of this Article include:
1. hotels
and similar entities;
2. financial
and monetary institutions and similar entities;
3. manufacturers and sellers of
precious metals and gemstones;
4. shooting
halls and paramilitary and hunting equipment shops;
5. shopping
and entertainment
centres;
6. warehouses;
7. gas
stations;
8. precious
commodity outlets;
9. large
department stores;
10. internet
service outlets;
11. vehicle
rental
agencies;
12. mobile
phone SIM card shops;
13. factories
and workshops
for outfitting vehicles with safe transport equipment;
14. safe
transport vehicle showrooms;
15. electronic
game halls;
16. worship
places;
17. shopping
malls;
18. labour
accommodation;
19. nightclubs;
20. restaurants;
and
21. any
other Vital Sector determined
by SIRA.
Public Events
will be organised subject to the following:
1.
The guarding services required to ensure security of
the Public Event and visitor entry and exit organisation services must be provided by a Security Service Provider
licensed by SIRA.
2.
The
venue of the Public Event must be safe and appropriate and
must satisfy the conditions and rules adopted by SIRA in this respect.
3.
Safety
and Security Services must be provided in accordance with the Preventive System
Manual.
4.
Warning
and information signs must be placed in the venue of the Public Event in accordance with the rules adopted by SIRA in this respect.
5.
Any other conditions stipulated in the relevant resolutions of the Executive Director must be
satisfied.
a.
Any individual or company wishing to hold a security training or tutorial events in the
Emirate must first obtain the approval of SIRA.
b.
For the purposes of this Article, security events
will include:
1. security
exhibitions;
2. security
conferences;
3. security
seminars;
4. security
lectures;
5. security
courses; and
6. security
workshops.
c.
The security training and tutorial events mentioned
in paragraph (b) of this Article will be organised or managed subject to obtaining SIRA’s
approval of the following:
1. the
event organiser;
2. the
event speakers or trainers; and
3. the
training material or the areas covered by the security event.
Any
affected party may submit a written grievance to the Executive Director against
the decisions, procedures, and measures taken against him under the Law, this Resolution,
and the resolutions issued in pursuance thereof within thirty (30) days of being notified of the
contested decision, procedure, or measure. The grievance will be determined,
within sixty (60) days from the date of its submission, by a committee formed
by the Executive Director for this purpose, and the decision on the grievance
will be final.
a.
A
committee named the “Complaints Committee” will be formed at SIRA pursuant to a
resolution of the Executive Director. This committee will be responsible for
considering complaints filed with it against Security Service Providers with respect to their non-compliance with the Law, with this Resolution, or with the
resolutions issued in pursuance thereof.
b.
A
complaint will be
admitted subject to the following:
1. The
complaint must be filed against a Security Service
Provider who is licensed by SIRA to provide Security Services.
2. The
complaint must contain a clear and detailed account of the incidents and evidence related to
the subject matter of the complaint.
3. The
complainant must provide evidence that he has made express efforts to resolve the complaint
amicably with the Security Service Provider by following the grievance policy
adopted the Security Service Provider.
4. Detailed and accurate contact information of the complainant
must be provided.
5. The
incident subject
of the complaint must have
occurred within no later than one (1) year prior to the complaint date.
6. No
claim
with the same subject matter of the complaint must have been filed with any
competent judicial authority,
and no final definitive judgement must have been rendered in respect of the complaint.
7. The
subject matter of the complaint must not be related to a criminal offence.
8. The
same complaint must not have been previously filed with SIRA.
c.
A
complaint filed with SIRA in accordance with this Article will be processed as
follows:
1. The
Complaints Committee will consider the subject
matter of the complaint, decide whether the complaint falls within its jurisdiction, and verify whether it
satisfies all relevant
admission requirements.
2. SIRA
will notify the concerned Security Service Provider of the complaint filed
against him, and request him to respond to the complaint within thirty (30)
days from the date of notification.
3. The
Complaints Committee will consider the complaint and the response of the concerned
Security Service Provider to verify the validity of the complaint.
4. The
Complaints Committee must determine any complaint filed with it within sixty (60) days
from the date on which it is filed. Where the validity of the complaint is
established, the Complaints Committee may make a recommendation to the
Executive Director
to take the appropriate action against the concerned
Security Service Provider. Where the validity of the complaint is not
established, SIRA will close
the complaint and notify
the complainant
of this decision. The decision issued by SIRA in respect of the
complaint will be final.
All
persons and entities governed
by the provisions of the Law
must comply with the provisions of this Resolution within no later than six (6)
months from the date on which this Resolution comes into force.
The
Executive Director will issue the resolutions and instructions required for the
implementation of the provisions of this Resolution.
a.
This Implementing Bylaw supersedes the
above-mentioned Implementing Bylaw of Law No. (24) of 2008. Any provision in
any other resolution will be repealed to the extent that it contradicts the
provisions of this Resolution.
b.
SIRA will continue to charge fees for the services
it provides under this Resolution and to collect fines for the committed violations prescribed
in the Implementing Bylaw of the above-mentioned Law No. (24) of 2008 until new
fees and fines are approved pursuant to a resolution of the Chairman of the
Executive Council of the Emirate of Dubai.
This
Resolution will be published in the Official Gazette and will come into force
on the day on which it is published.
Talal Humaid Belhoul
Chairman of the Board of Directors
Issued in Dubai on 12 July 2018 12 يوليو 2018
Corresponding to 28
Shawwal 1439 A.H.
©2018 The Supreme
Legislation Committee in the Emirate of Dubai
[1]Every effort
has been made to produce an accurate and complete English version of this
legislation. However, for the purpose of its interpretation and application,
reference must be made to the original Arabic text. In case of conflict, the
Arabic text will prevail.