Administrative Resolution No. (514) of 2015
Concerning the Implementing Bylaw of
Executive Council Resolution No. (3) of 2009
Concerning the Unified Fare for Public Transport
in the Emirate of Dubai[1]
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The Director
General and Chairman of the Board of Executive Directors of the Roads and Transport
Authority,
After perusal of:
Law No. (17) of 2005 Establishing the Roads and
Transport Authority and its amendments;
Executive Council Resolution No. (3) of 2009 Concerning
the Unified Fare for Public Transport in the Emirate of Dubai and its
amendments;
Executive Council Resolution No. (1) of 2014
Regulating the Tramway in the Emirate of Dubai and its Implementing Bylaw; and
Administrative Resolution No. (435) of 2009 Issuing
the Implementing Bylaw of Executive Council Resolution No. (3) of 2009
Concerning the Unified Fare for Public Transport in the Emirate of Dubai and
its amendments,
Do hereby issue this Resolution.
The following words and expressions, wherever mentioned in this
Resolution, will have the meaning indicated opposite each of them unless the
context implies otherwise:
|
UAE: |
The United Arab
Emirates. |
|
Emirate: |
The Emirate of Dubai. |
|
RTA: |
The Roads and Transport Authority. |
|
Public Transport: |
The Passenger transport service offered by the RTA in accordance with
certain time schedules and fixed routes, and in return for a Unified Fare. |
|
Public Transport Means: |
Land and marine vehicles operated by or on behalf of the RTA to
transport Passengers within or outside of the Emirate in return for a Unified
Fare. |
|
Passenger: |
A natural person who uses any Public Transport Means to travel from
one station to another in return for a Unified Fare. |
|
Unified Fare: |
A fare paid for transporting a Passenger on any of the Public
Transport routes. |
|
Unified Electronic Card: |
An electronic card issued by the RTA for purposes of paying the fare
for use of Public Transport Means. Unified Electronic Cards are divided into
Personalised Electronic Cards and Non-personalised Electronic Cards. |
|
Personalised Electronic Card: |
A card on which the holder’s personal identification information is
stored, and which is designed for regular use of Public Transport Means. This
card is used to pay transport fares on any Public Transport lines or to
purchase any other services determined by the RTA. |
|
Non-personalised Electronic
Card: |
A card on which the holder’s personal identification information is
not stored, and which is used for regular travel on Public Transport Means.
This card is used to pay transport fares on any Public Transport lines or to
purchase any other services determined by the RTA. |
|
Unified Paper Ticket: |
A paper ticket issued by the RTA for purposes of paying the fare for
use of Public Transport Means. |
|
Gold Class: |
A Unified Electronic Card tier that entitles its holder to use
designated sections of Public Transport Means. |
|
Pass: |
A time-bound permit that is loadable on a Unified Electronic Card or a
Unified Paper Ticket, and entitles a Passenger to make multiple trips on any
Public Transport Means. |
|
Automatic Top-up: |
The automatic crediting of a Passenger-determined amount of money to a
Unified Electronic Card, by debiting a bank account or a credit card account,
when the card balance falls below a certain threshold. |
|
Automatic Renewal: |
The automatic uploading of a Pass to a Unified Electronic Card, upon
its expiry, by payment of the Fare from a bank account or a credit card
account specified by the Passenger. |
|
Areas Where Unified Fare is
Applicable: |
Areas that are designated within Public Transport Facilities and
Services for use by Passengers, and wherein the Unified Fare or Concession
Fare applies. |
|
Senior Citizen: |
A person aged sixty (60) years or over. |
|
Student: |
A regular student who is aged between five (5) and twenty-four (24)
years and is enrolled at any of the educational institutions in the UAE, or a
UAE-national student on a scholarship outside of the UAE. |
|
Social Aid Beneficiary: |
A UAE national who receives social aid from competent entities in the
UAE. |
|
Sales and Fare Collection
Centre: |
A centre approved by the RTA for the sale and top-up of Unified
Electronic Cards. |
This Resolution will apply
to the following Public Transport Means:
1. Dubai Metro;
2. Public Transport Buses; and
3. Dubai Tram.
No person may use any Public Transport Means or enter or exit Areas
Where the Unified Fare is Applicable unless he has paid the Unified Fare in
accordance with the relevant instructions of the RTA.
a. A Unified Electronic Card will be valid from the date
of purchase until the lapse of:
1. five (5) years, for all types of Unified Electronic
Cards;
2. five (5) years, for cards held by Students aged between five (5) and
fifteen (15) years;
3. four (4) years, for cards held by Students aged between fifteen (15) and
sixteen (16) years;
4. three (3) years, for cards held by Students aged between sixteen (16) and
seventeen (17) years;
5. two (2) years, for cards held by Students aged between seventeen (17) and
eighteen (18) years; and
6. one (1) year, for cards held by Students aged between eighteen (18) and
twenty-four (24) years.
b.
A Unified Paper Ticket will be valid until the
lapse of ninety (90) days from the date of its purchase; until it is used to travel
ten (10) Single Trips; or until five (5) daily Passes
loaded on it are used on any Public Transport lines, whichever occurs earlier.
The Unified Fare will be determined based on the
number of zones within which a Passenger travels regardless of the Public
Transport Means he uses throughout the trip. The Unified Fare will include the
following additional fees:
1. two Dirhams (AED 2.00) for
issuing a Unified Paper Ticket;
2. six (6) dirhams for
issuing a Non-personalised Electronic Card. The e-purse value at the time of
purchase must not be less than nineteen Dirhams (AED 19.00);
3. fifty Dirhams (AED 50.00)
for issuing a standard class Personalised Electronic Card. The e-purse value at
time of purchase must not be less than twenty
Dirhams (AED 20.00);
4. sixty Dirhams (AED 60.00) for issuing a Gold Class
Personalised Electronic Card. The e-purse value at the time of purchase must
not be less than twenty Dirhams (AED 20.00);
5. thirty Dirhams (AED 30.00) for registering a
Non-personalised Electronic Card, whether standard or Gold Class, and
converting it into a Personalised Electronic Card; and
6.
thirty Dirhams (AED 30.00)
for issuing a special design Personalised Electronic Card, whether standard or Gold
Class.
A Passenger may use different Public Transport
Means during one (1) trip for the same fare payable for a Single Trip, provided
that the period of time between entering and exiting Areas Subject to the
Unified Fare does not exceed thirty (30) minutes.
A Unified Electronic Card may be automatically topped up or renewed by
completing the form prescribed for this purpose, which is available at Sales
and Fare Collection Centres. Pursuant to this form, a Passenger authorises the
RTA to top up or renew his Unified Electronic Card automatically by debiting his
bank account or credit card account.
For purposes of exempting Persons with Disabilities
from the Unified Fare, and of granting Senior Citizens, Students, and Social
Aid Beneficiaries a Concession Fare, when using Public Transport Means, these
persons, or their legal representatives, must report to any of the Sales and
Fare Collection Centres, complete the form prescribed by the RTA for this
purpose, and submit this form together with the following:
1. a passport-size photograph with a white background;
2. a copy of passport or
Emirates Identification Card;
3. a Student enrolment certificate; and
4. any other documents required pursuant to the bylaws
and instructions issued by the RTA.
A Passenger will be liable for
any damage or losses arising from the misuse of his Unified Electronic Card,
including loss or damage thereof. A Passenger must report the loss or damage of
his card within twenty-four (24) hours for the RTA to deactivate it.
The Chief Executive Officer of the Corporate Technical
Support Sector of the RTA will issue a handbook titled “Unified Electronic Card
and Unified Paper Ticket Usage Terms and Conditions Handbook”.
The above-mentioned Administrative Resolution No.
(435) of 2009 and its amendments are hereby repealed. Any provision in any
other administrative resolution will also be repealed to the extent that it
contradicts the provisions of this Resolution.
This Resolution will be published in the Official
Gazette and will come into force on the day on which it is published.
Mattar Al
Tayer
Director
General and Chairman of the Board of Directors
Roads and
Transport Authority
Issued in Dubai on 17 August 2015
Corresponding to 1 Thu al-Qidah
1436 A.H.