Bylaw
of 2000
Regulating
the
Tour
Guide Profession in the Emirate of Dubai[1]
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The
Director General of the Department of Tourism and Commerce Marketing,
After
perusal of:
Law
No. (1) of 1997 Establishing the Department of Tourism and Commerce Marketing
and its amendments;
Regulation
No. (2) of 2000 Concerning Qualification of Persons Working in the Tourism
Sector in Dubai; and
Decree No. (1) of 1997 Appointing the Director
General of the Department of Tourism and Commerce Marketing,
Does hereby issue this Bylaw.
This Bylaw will be cited as “Bylaw
of 2000 Regulating the Tour Guide Profession in the Emirate of Dubai”.
In implementing the provisions
of this Bylaw, the following words and expressions will have the meaning
indicated opposite each of them unless the context implies otherwise:
|
Emirate: |
The Emirate
of Dubai. |
|
DTCM: |
The
Department of Tourism and Commerce Marketing. |
|
Director
General: |
The
director general of the DTCM. |
|
Tour
Guide: |
A
person who performs the activities of guiding and accompanying tourists to
the various tourist and archaeological sites in the Emirate, and providing tourists
with information about these sites. |
|
Tourist
Establishment: |
A
natural or legal person licensed to organise tourist tours. |
A Tour
Guide must:
a.
be of
good reputation, and not have been convicted of a felony or misdemeanour
affecting honour, trustworthiness, or public morality, unless he has been
rehabilitated; and
b.
have a
valid Tour Guide licence badge issued by the DTCM.
To be issued with a Tour Guide
licence badge, a person must successfully complete the Tour Guide Award
Programme developed by the DTCM. The Tour Guide licence badge will be valid for
one (1) year.
a. The Tour Guide licence will be renewed annually provided that the Tour
Guide attends the annual refresher course developed by the DTCM.
b. In case of failure by a Tour Guide to renew his licence badge for two
(2) consecutive years, he will be subject to the provisions of the preceding
Article.
A Tour Guide must wear and prominently
display his licence badge on his chest while on duty for easy reference by tourists and the DTCM
employees.
A
Tour Guide must:
a. perform his duty towards tourists in
an efficient and appropriate manner to reflect the civilised image of Dubai;
b. provide adequate and accurate
explanation to tourists about the tourist and archaeological sites in the
Emirate;
c. not solicit tips from tourists; and
d. not consume alcoholic drinks while on
duty.
A Tour Guide will be exempt from
paying the fees prescribed for entry to tourist and archaeological sites upon
entry to such sites with the tourists he is assigned to accompany.
A
Tourist Establishment may hire a Tour Guide only if he has a valid Tour Guide
licence badge.
The
tuition fees of the Tour Guide training programmes will be determined by a
resolution of the Director General.
The
Director General may impose one or more of the following administrative
penalties against a person who violates any of the provisions of this Bylaw:
a. a fine of not less than one hundred Dirhams (AED 100.00) and not more
than five thousand Dirhams (AED 5,000.00);
b. suspension of the Tour Guide licence badge for a period not exceeding
three (3) months, or revocation of the licence badge; and/or
c. suspension of the Tourist Establishment licence for a period not
exceeding three (3) months, or revocation of the licence.
A person may file a grievance
against an administrative penalty imposed on him within one (1) week of being
notified thereof, by means of a petition submitted to the Director General. The
Director General may determine the grievance within fifteen (15) days, amend
the administrative penalty, revoke the penalty, or dismiss the grievance.
This Bylaw will be published in the Official Gazette and will come into force on the day on which it is published.
Khalid Ahmed bin Sulayem
Director General
Issued in Dubai on 10 August 2000
Corresponding to 12 Rajab 1421 A.H.
©2015 The Supreme Legislation Committee in the
Emirate of Dubai
[1]Every effort has been made to produce an accurate and complete English version of this legislation. However, for the purpose of its interpretation and application, reference must be made to the original Arabic text. In case of conflict the Arabic text will prevail.